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Help & Guidance
Need some help? Browse through the list of help and guidance options below.
From frequently asked questions to downloads, service related to product related information, or tools and calculators, you should be able to access what you need in this section.
01. How to use your Digipass
01. How to use your Digipass
02. How to use your numeric Digipass
02. How to use your numeric Digipass
03. How to create a One Time Code (OTC)
03. How to create a One Time Code (OTC)
04. How to create a One Time Code (OTC) with numeric Digipass
04. How to create a One Time Code (OTC) with numeric Digipass
09. How to unlock your Digipass
09. How to unlock your Digipass
10. How to unlock your numeric Digipass
10. How to unlock your numeric Digipass
14. User - First Time Log On
14. User - First Time Log On
15. Using iBusiness Banking
15. Using iBusiness Banking
17. Local Admin - First Time Log On
17. Local Admin - First Time Log On
29. How to set Payment Limits
29. How to set Payment Limits
36. How to clear your Internet Cache
36. How to clear your Internet Cache
- Debit Cards
- Credit Cards
- Current Accounts
- Payments
- Loans
- Mortgages
- Online and Phoneline Banking
- Savings and Deposits
- Customer Treasury Services
- Private Banking
- Dormancy
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AIB Group (UK) p.l.c. is covered by the Financial Services Compensation Scheme, Financial Ombudsman Service and is a Registered Firm with The Lending Standards Board.
The AIB logo, Allied Irish Bank (GB) and Allied Irish Bank (GB) Savings Direct are trade marks used under licence by AIB Group (UK) p.l.c. incorporated in Northern Ireland. Registered Office 92 Ann Street, Belfast BT1 3HH. Registered Number NI018800. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.