If you are seeing a ‘TECH’ error you may be experiencing a slow internet connection. Try deleting temporary files and cookies and then log in again. Ensure that you close all open browser windows and relaunch your browser after completing the steps above.
For all other Log in Queries, please call 0370 243 0331. Please have your User ID ready.
Make sure you are logging to the correct iBB website www.aibgb.co.uk/ibusinessbanking through a supported browser such as Internet Explorer or Mozilla Firefox and that your log in credentials (iBB User ID, Passphrase and OTC) are correct.