-
My six month Payment Holiday is due to expire, can I apply for a third Payment Holiday?
If you have already had two COVID-19 related Payment Holidays you cannot have another one.
If you expect that you will have a more long term loss of income as a result of COVID-19, and you will be unable to make your repayments, please go to Worried about Payments phone us on 0345 600 5204. A member of our team will be in contact with you within three working days). Lines are open 9am-5pm Monday-Friday, excluding bank holidays. (Call charges may vary, please refer to your service provider.)
-
Can I deposit a lump sum amount to catch up on my Payment Holiday amount?
You can catch up on the Payment Holiday amount and make a lump sum payment either now or through the course of your mortgage if you are in a position to do so. If you are on a fixed rate mortgage, you will not incur any fees for making this lump sum payment.
-
I want to extend my mortgage term, do I need to review my mortgage protection life cover policy?
It is your responsibility to carry out a full review of any mortgage protection life cover to ensure appropriate cover is in place. If your term extension is approved and you decide not to put alternative mortgage protection life cover in place, any shortfall in life cover upon death may result in there not being enough cover to pay the mortgage and your estate becoming liable for repayment of the mortgage. You should get independent financial advice regarding your life assurance cover.
If you adjust your mortgage protection policy for a longer term, your mortgage protection provider may ask for additional health screenings and an increase in premiums.
-
Has my credit rating been impacted by my Payment Holiday?
As the COVID-19 situation evolves we will keep these FAQs updated.