Mobility & Dexterity Assistance
Access to our business centres
The vast majority of our business centres have permanent ramped access or level access from the street. Where we have been unable to gain statutory consents for a permanent ramp, we provide temporary ramps which can be put in place at the customer’s request.
All business centres have automatic or power assisted doors with disabled access push buttons.
Chip & Signature Cards
For customers who have difficulty using a PIN, we can offer a Chip and Signature personal Debit and/or Credit Card.
When you buy goods in a shop, you will not have to enter your PIN on the terminal. Instead, the assistant will print a receipt for you to sign and this signature will then be compared to the signature on the back of your Card. All other transactions, such as online and mail order, will be carried out in the same way as the personal Debit or Credit Card.
For more information or to ask for a Chip and Signature personal Debit or Credit Card, please contact your branch.