iBusiness Banking (iBB)

iBB Security Centre

iBB News Centre

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    Essential Maintenance 2 August 2016

    On 2 August 2016, essential maintenance will be carried out on the iBusiness Banking (iBB) system.

     

    As a result, iBB will be unavailable to all users from 19:00 to Midnight on Tuesday 2 August 2016. We apologise for any inconvenience.

     

    Should you require further information, please contact the iBB Operations Team.

     

    Email: ibbuk.customer.support@aib.ie

    Telephone: 0370 2430 331 or +44 370 2430 331 (Outside UK). Lines are open Monday to Friday 08.30 to 17.30 BST.

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    How do I make a Shortcut to iBB using my iPad?

    To make a shortcut for iBB on your iPad, go to our website www.aibgb.co.uk/ibusinessbanking

     

    Select the box with the ‘up’ arrow in (this can be found at the top right hand corner of your iPad). You will then be presented with a number of options. Select the ‘+’ button titled Add to Home Screen.

     

    You will then be presented with a shortcut to iBB, select ‘Add’ at the top right hand corner and your shortcut to iBB will be on your desktop for you to log in to iBB.

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    New SEPA Reachable Territories

    British Crown Dependencies SEPA Reachable

     

    From 1 May 2016 the British Crown Dependencies of Jersey, Guernsey and the Isle of Man will become SEPA reachable.

     

    From this date, you will be able to make SEPA Credit Transfer Payments to these territories.

     

    Note: SEPA payments to these territories will be successful only if the Receiver Bank is SEPA reachable.

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    Changes to CHAPS payment cut-off times

    From 20 June 2016 you will be able to make CHAPS payments through iBB between 9:30am and 5.25pm on any Banking day.

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    Maximum Value of Faster Payments has been increased

    With effect from 9 March 2016, the maximum possible value of a Faster Payment submitted through iBB has been increased from £100,000 to £250,000 per payment. Please see the broadcast message within iBB for further information.

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    Email Fraud Alert

    NEW Fraudulent Screens on iBB

     

    We are aware of new fraudulent messages that are being used in an attempt to trick customers into making fraudulent payments on iBB. You may be asked to key codes provided by iBB into your Digipass.

     

    iBB will never ask you to do this.

     

    Examples of some of the fraudulent messages are:

     

    The computer you are trying to log onto has not been recognized. Changes in AIB Cookies Policy require you to confirm your identity. You can do this by using your iBusiness Banking (iBB) Digipass, or visit your local Business Centre for assistance. Please accept our apology for any inconvenience it may cause.

     

    For more information, go to our Common Frauds and Threats page.

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iBB Documentation

Help Centre

If you have any queries on iBB or any of our services please go to our new Help Centre where you will find answers to all your service queries.

 

 

Security or Fraud

Please note that Allied Irish Bank (GB) NEVER request any login or personal details via email. If you have received an email asking for your Online Banking / iBusiness Banking details please forward the email you received to alert@aib.ie and then immediately delete the email. DO NOT click on any links in the email.

 

This email address (alert@aib.ie) is a collection point for notifications of potential ONLINE FRAUD (for example if you receive an email that appears to be from Allied Irish Bank (GB) or AIB, which you believe to be bogus).


For further information regarding security and iBusiness Banking please visit our Security Centre.