The Bank has been made aware of new types of email fraud attempts. Criminals are sending emails:
- Purporting to be from a Supplier to their customers. The email advises that the Supplier has changed their bank account number and that all future payments should be made to the new account, which belongs to the criminal, and
- Which spoof the From: field, so the email appears to be from a Manager/Director/Senior Staff Member within the company. The email is requesting the receiver to ‘complete a bank transfer to an overseas account’ and appears to be sent from the email Manager's account.
- A subsequent mail is then sent from the ‘Manager’ with the receiving account details, which belong to the criminal.
If you receive such an email, we would recommend that you take the following steps:
- Contact the Supplier / Manager/ Director etc using the existing agreed number to verify the request
- Check the email address – it may be different to the genuine one
- Do Not use the email ‘reply’ function, from within the received email
- Never open attachments to an email unless you are satisfied the emails are genuine
- Please look for any wording/grammar/tone that would be unusual for your company; e.g. request to complete/sort a “financial obligation” or a “wire transfer”.
- Check the time stamp on any emails, as this can sometimes indicate an email coming from somewhere it shouldn’t.
- Ensure that all your iBB Users are aware of this threat and that they should report any suspicious activity immediately.
