iBusiness Banking (iBB)

iBB Security Centre

iBB News Centre

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    Phone Scam Warning

    Allied Irish Bank (GB) have been notified of a Phone Scam currently targeting our customers. Reports received to the Bank indicate that:
     

    • Fraudsters purporting to be from Allied Irish Bank (GB) have been targeting customers asking them to make test payments from their account.   
    • Callers claim that they are calling on behalf of Allied Irish Bank (GB).
    • Callers claim that they are calling on behalf of Allied Irish Bank (GB) and can fake the caller identification to make it look as if the call is from a legitimate source.

     

    Allied Irish Bank (GB) reminds customers to be vigilant and aware of such calls - they are not genuine.
     

    • Allied Irish Bank (GB) never requests you to make payments from your account to any account.
    • Allied Irish Bank (GB) never requests you to provide your security details. 
    • If you suspect that a call may be fraudulent, or are unsure about the source of a call please hang up and call Allied Irish Bank (GB).

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    Bulk Payments – Direct Debit Collection References

    When submitting a bulk payment file to collect Direct Debits, please ensure that the collection references used for each transaction within the file are a minimum of six upper case alpha-numeric characters to ensure the file is not rejected by Bacs.

     

    In addition, the reference used must be the same as that used on the original Direct Debit Instruction to avoid the collection instruction being refused by the account holding Bank.

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    iBB Payments Credit Card

    We wish to remind you that your Business Credit Card is view only on iBB.

     

    Payments cannot be processed to your Credit Card through iBB.

     

    You can still see any balances and transactions of your credit card through the Account Information option.

     

    Please refer to the ‘Messages’ section within your iBB profile for more specific information.

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    Email Fraud Alert

    NEW Fraudulent Screens on iBB

     

    We are aware of new fraudulent messages that are being used in an attempt to trick customers into making fraudulent payments on iBB. You may be asked to key codes provided by iBB into your Digipass.

     

    iBB will never ask you to do this.

     

    Examples of some of the fraudulent messages are:

     

    The computer you are trying to log onto has not been recognized. Changes in AIB Cookies Policy require you to confirm your identity. You can do this by using your iBusiness Banking (iBB) Digipass, or visit your local Business Centre for assistance. Please accept our apology for any inconvenience it may cause.

     

    For more information, go to our Common Frauds and Threats page.

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iBB Forms 

 

For all iBB related forms, please visit the Online Forms section of our Help Centre

 

 

Help Centre

 

For detailed information on iBB, please visit our Help Centre where you will also find a range of demo vidoes on iBB.

 

 

 

Security or Fraud

 

Please note that Allied Irish Bank (GB) NEVER request any login or personal details via email. If you have received an email asking for your Online Banking / iBusiness Banking details please forward the email you received to alert@aib.ie and then immediately delete the email. DO NOT click on any links in the email.

 

This email address (alert@aib.ie) is a collection point for notifications of potential ONLINE FRAUD (for example if you receive an email that appears to be from Allied Irish Bank (GB) or AIB, which you believe to be bogus).


For further information regarding security and iBusiness Banking please visit our Security Centre.