iBusiness Banking (iBB)

iBB Security Centre

iBB News Centre

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    Email Scam Warning

    The Bank has been made aware of new types of email fraud attempts. Criminals are sending emails:

     

    • Purporting to be from a Supplier to their customers. The email advises that the Supplier has changed their bank account number and that all future payments should be made to the new account, which belongs to the criminal, and

    • Which spoof the From: field, so the email appears to be from a Manager/Director/Senior Staff Member within the company. The email is requesting the receiver to ‘complete a bank transfer to an overseas account’ and appears to be sent from the email Manager's account. 

      • A subsequent mail is then sent from the ‘Manager’ with the receiving account details, which belong to the criminal.


    If you receive such an email, we would recommend that you take the following steps:
     

    - Contact the Supplier / Manager/ Director etc using the existing agreed number to verify the request


    - Check the email address – it may be different to the genuine one


    - Do Not use the email ‘reply’ function, from within the received email


    - Never open attachments to an email unless you are satisfied the emails are genuine


    - Please look for any wording/grammar/tone that would be unusual for your company; e.g. request to complete/sort a “financial obligation” or a “wire transfer”.


    - Check the time stamp on any emails, as this can sometimes indicate an email coming from somewhere it shouldn’t.


    - Ensure that all your iBB Users are aware of this threat and that they should report any suspicious activity immediately. 

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    Malware (Trojans and Viruses)

    There has been a marked increase in new email scams circulating which contain Trojan Viruses.  These can impact any business or indeed individual, however professional firms such as Solicitors have been the subject of recent activity.

     

    For more information please visit our security centre at www.aibgb.co.uk/security-centre

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    Live FX Rates available on iBB from 12th September

    Live Foreign Exchange Rates will be available on iBB from 12th September. For more information, have a look at our User Guide and Live Streamed Foreign Exchange Rates Guide.

     

    Should you require further information about Live Foreign Exchange Rates, please email the Treasury Support Team at aibgbtreasury@aib.ie or the iBB Contact Centre at ibbuk.customer.support@aib.ie

     

    Telephone: 0370 2430 331† or +44 370 2430 331† (Outside UK). Lines are open Monday to Friday 08:30 to 17:30 BST.

     

    †Call charges may vary – please refer to your service provider

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    Phone Scam warning

     

     

    Allied Irish Bank (GB) have been notified of a Phone Scam currently targeting our customers. Reports received to the Bank indicate that:
     

    • Fraudsters purporting to be from Allied Irish Bank (GB) have been targeting customers asking them to make test payments from their account.   
    • Callers claim that they are calling on behalf of Allied Irish Bank (GB).
    • Callers claim that they are calling on behalf of Allied Irish Bank (GB) and can fake the caller identification to make it look as if the call is from a legitimate source.

     

    Allied Irish Bank (GB) reminds customers to be vigilant and aware of such calls - they are not genuine.
     

    • Allied Irish Bank (GB) never requests you to make payments from your account to any account.
    • Allied Irish Bank (GB) never requests you to provide your security details. 
    • If you suspect that a call may be fraudulent, or are unsure about the source of a call please hang up and call Allied Irish Bank (GB).

     

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iBB Forms 

 

For all iBB related forms, please visit the Online Forms section of our Help Centre

 

 

Help Centre

 

For detailed information on iBB, please visit our Help Centre where you will also find a range of demo vidoes on iBB.

 

 

 

Security or Fraud

 

Please note that Allied Irish Bank (GB) NEVER request any login or personal details via email. If you have received an email asking for your Online Banking / iBusiness Banking details please forward the email you received to alert@aib.ie and then immediately delete the email. DO NOT click on any links in the email.

 

This email address (alert@aib.ie) is a collection point for notifications of potential ONLINE FRAUD (for example if you receive an email that appears to be from Allied Irish Bank (GB) or AIB, which you believe to be bogus).


For further information regarding security and iBusiness Banking please visit our Security Centre.