Contact Details

 

Lost & Stolen Cards

Report lost or stolen debit cards

Freephone 0800 0391 140 
 

or

028 9033 0099 / +44 28 9033 0099

(24 hours)

Report lost or stolen credit cards

Freephone 0800 0391 142 


or

028 9033 0099 / +44 28 9033 0099

(24 hours)

Note:

If travelling outside of the UK and you wish to call Visa or Mastercard to report your card lost or stolen please click on the link below to get local Freephone numbers. (please note mobile charges may still apply).
 

       Visa                       Mastercard

New Business Customer Support

New Business Customer Enquiries

+44 (0)345 034 3253* or Email Us

 

Mon - Fri 8.00am to 8.00pm

(excluding Bank Holidays)

 

Existing Customer Support

Customer Service: General Enquiries

+44 (0)345 600 5204 * or Email Us

 

Mon - Fri 9.00am to 5.00pm

(excluding Bank Holidays)

 

 

 

Credit Card Customer Support

+44 (0)28 9023 6644

 

24 hour Service Line

 

Mortgages

+44 (0)345 600 5204 *

 

Mon - Fri 9:00am to 5:00pm

(excluding Bank Holidays)

 

Online Services customer support

0345 601 6262*

Log in and choose option zero (0) to speak to us.

 

Mon-Sun 8:00am - 12:00am (Midnight)

Merchant Services Support Centre

+44 (0)371 200 1436 *

 

www.aibms.com

iBusiness Banking Customer Support

+44 (0)370 243 0331

 

Mon - Fri 8.30am to 5.30pm

(excluding Bank Holidays)

Email: ibbuk.customer.support@aib.ie

 

 

Savings Direct

+44 (0)345 455 2222 *

 

Mon - Fri 8.00am to 8.00pm

(excluding Bank Holidays)

Our Products

Corporate Banking

+44 (0)207 090 7100

 

St Helen's

1 Undershaft

London

EC3A 8AB

Customer Treasury Services

+44 (0)207 309 3170

 

Mon - Fri 8.00am to 5.00pm

(excluding Bank Holidays)

 

 

Corporate Deposits

+44 (0)345 873 4063 *

 

 

 

 

 

Business Credit Card Applications

+44 (0)345 600 5204 *

 

Mon - Fri 9:00am to 5:00pm 

(excluding Bank Holidays)

 

Private Banking

+44 (0)207 499 7848

 

10 Berkeley Square

London

W1J 6AA

 

Merchant Services (Card Acceptance Facilities)

+44 (0)345 226 0591 *

 

(For new and existing customers)

 

www.aibms.com

Personal Banking Products

Savings Direct

+44 (0)345 455 2222 *

 

Mon - Fri 8.00am to 8.00pm

(excluding Bank Holidays)

 

Mortgages

+44 (0)345 600 5204 *

 

Mon - Fri 9:00am to 5:00pm

(excluding Bank Holidays)

 

Personal Credit Card Applications

+44 (0)345 600 5204 *

 

Mon - Fri 9:00am to 5:00pm 

(excluding Bank Holidays)

Call charges may vary - refer to your service provider.

 

Head Office

+44 (0)207 647 3300 

St Helen's

1 Undershaft

London

EC3A 8AB

 

Security or Fraud

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