Contact Details

 

Lost & Stolen Cards

Report lost or stolen
debit cards

Freephone 0800 0391 140
or
028 9033 0099 / +44 28 9033 0099

24 hour Service Line

Report lost or stolen
debit cards

Freephone 0800 0391 140
or
028 9033 0099 / +44 28 9033 0099

24 hour Service Line

Lost or stolen cards whilst abroad

If travelling outside of the UK and you wish to call Visa or Mastercard to report your card lost or stolen please click on the link below to get local Freephone numbers. (please note mobile charges may still apply).


Business and Personal Customers

AIB Treasury

+44 (0)207 309 3170

Mon - Fri 8.00am to 5.00pm ^

Business Credit Card Applications

+44 (0)345 600 5204 *

Mon - Fri 9:00am to 5:00pm ^

Credit Cards Customer Service

+44 (0)28 9023 6644

Corporate Banking

+44 (0)345 600 5204* 

Mon - Fri 9.00am to 5.00pm ^

Email Us

Corporate Deposits

+44 (0)345 873 4063 *

General Enquiries

+44 (0)345 600 5204 *

Mon - Fri 9.00am to 5.00pm ^

Email Us

Savings Direct

+44 (0)345 455 2222 *

Mon - Fri 8.00am to 5.00pm ^

Email Us

Merchant Support Centre

0371 200 1436 *

Mon - Sat 8am - 11pm, Sun 10am - 4pm

Merchant Services (Card Acceptance Facilities)

+44 (0)345 226 0591 *

(For new and existing customers)

Personal Credit Card Applications

+44 (0)345 600 5204 *

Mon - Fri 9:00am to 5:00pm ^

Mortgages

+44 (0)345 600 5204 *

Mon - Fri 9.00am to 5.00pm ^

Email Us

Head Office

+44 (0)207 647 3300

St Helen's, 1 Undershaft, London, EC3A 8AB


Electronic banking customers

iBusiness Banking customer support

0370 2430 331 *

(Mon - Fri 9:00am - 5:00pm)^

Email Us

Online Services customer support

0345 793 0000 *
Log in and choose option zero (0) to speak to a Customer Service Adviser

Mon-Sun 9:00am - 5:00pm (including Bank Holidays)

We specialise in the following Sectors and would love to hear from you.

Healthcare

Marguerite Mulvey
E: marguerite.a.mulvey@aib.ie
T: 07786 800 163 

Meet the Team

Hotels & Hospitality

Emma Young
E: emma.j.young@aib.ie
T: 07824 820 013

Meet the Team

Manufacturing

Brian Machray
E: brian.a.machray@aib.ie

Meet the Team

Franchising

Francine Allen
E: francine.x.allen@aib.ie
T: 07786 800 163

Meet the Team

Professional Practices

Mary Daly

 

Meet the Team

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LinkedIn

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Security or Fraud

If you are concerned about an email you have received, please forward the full email including the email header to alert@aib.ie

 

Call charges may vary - refer to your service provider.
^ Except bank holidays