Customer Complaints

We want to listen to you, our customer. By putting you first, we aim to improve your experience of our service.

Making a complaint

Making a complaint

We welcome your complaints to ensure we are meeting your expectations. If things go wrong, we want to know.

Complaint reporting statistics

Complaint reporting statistics

View the most recent complaints data for AIB Group (UK) p.l.c.

 

Payment Protection Insurance (PPI) Information

Payment Protection Insurance (PPI) Information

The deadline to submit a PPI misselling complaint has now passed for PPI sales prior to 2017.