iBusiness Banking Security Centre

In 2017, £755 million was lost to financial fraud, but we can all help to lower this figure by remembering one simple action – to stop and think. 

That’s why the Take Five campaign – led by Financial Fraud Action UK Ltd - is encouraging the nation to do just that; to take time to stop, step back and think before they act.


Current Security Alerts

At Allied Irish Bank (GB) we take security seriously. We aim to protect you against the threats associated with internet fraud. Here, you will find details of specific current security threats to our online banking customers and alerts that you should be aware of.


Allied Irish Bank (GB) phone scams


Allied Irish Bank (GB) have been notified of a Phone Scam currently targeting our customers. Reports received to the Bank indicate that:

  • Fraudsters purporting to be from Allied Irish Bank (GB) have been targeting customers asking them to make test payments from their account. 
  • Callers claim that they are calling on behalf of Allied Irish Bank (GB) and can fake the caller identification to make it look as if the call is from a legitimate source.


Allied Irish Bank (GB) reminds customers to be vigilant and aware of such calls - they are not genuine.

  • Allied Irish Bank (GB) never requests you to make payments from your account to any account.
  • Allied Irish Bank (GB) never requests you to provide your security details. 
  • If you suspect that a call may be fraudulent, or are unsure about the source of a call please hang up and call Allied Irish Bank (GB).



TV Licensing Scam


Fraudsters have been issuing fake emails purporting to be from TV Licensing. The mail advises the victim that their Direct Debit has been cancelled and that the TV License cannot be automatically renewed. The victim is then requested to click on a link which directs them to a fake website where they enter their bank account details and other personal information. The victim will then receive a call from someone claiming to be from their bank and request that they provide their online registration and PAC. With this they will attempt to move funds out of the victim’s account.


Do not click on any link that has been provided in the email, and should you receive a call from anyone claiming to be from the Bank, we will never ask for your full PAC details to verify your identity.




TalkTalk/BT vhishing scams


We have seen an increase in telephone vhishing scams, with fraudsters claiming to be from telecoms providers, such as TalkTalk, BT and others, offering a refund. If you receive a call like this, hang up and call the provider back on a number you can verify using a different phone to the one you were called on. Do not give the caller remote access to your PC, and do not log into your Online Banking if instructed to do so by the caller. Never reveal your bank account details, PIN, the full 5 digits of your Personal Access Code (PAC) or codes from your code card / card reader over the phone. Fraudsters may ask for codes from your code card or card reader to transfer money to a safe account; do not comply.


If you feel you have been affected by this type of fraud or any other scam, call Us on 028 9034 6034 (8:30am to 17:00pm Mon to Fri) or email us at alert@aib.ie.


Current Security Alert - Malware Screens on iBB

We are aware of attempted fraud on iBB; screens that look like iBB screens are being used in an attempt to trick customers into making fraudulent payments.


Allied Irish Bank (GB) will NEVER ask you to key codes, presented to you on a screen, in to your Digipass.  


Please remain vigilant of fraudulent activity. 


How do you know that you are under attack?

  • Bogus iBB screens or pop windows asking you to key details into your iBB Digipass (see the screen below)
  • Your PC slows down while using iBB – particularly at logon.
  • Suspicious phone calls are received purporting to be from Allied Irish Bank (GB) regarding iBB – asking you to create codes on your Digipass, perform test payments and/or authorise payments.

Remember: Always check that the Beneficiary details for payments you are authorising are legitimate.

Example of a bogus iBB screen

While the screen below may look authentic, it is an example of a fraudster attempting to get security information from you to make a fraudulent payment.