The freedom and flexibility to bank whenever you need to, from wherever you are.

Online Banking is responsive and resizes to suit each device.  Be it a desktop, tablet or phone, you have the flexibility of banking at a time and place that suits you.  Our security precautions mean your money is kept safe. 

 

Once registered for Online Banking, you can also use our Phoneline Banking. Online and Phoneline Banking are available to sole-traders and partnerships whose mandate requires only one signatory on cheques and other banking instruments. These services are not available to limited and unlimited companies, limited liability partnerships (LLP's), clubs, societies and charities.

 

 

Features and benefits

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    Easy to use service that is safe, secure and convenient

    Allied Irish Bank (GB) Online Banking is an easy, simple and convenient way to manage your finances.

    Upon registration, you will be issued with two sets of secure numbers, an eight digit registration number and a five digit Personal Access Code (PAC). You can change your PAC to make it easier to remember.

    Once the service is activated, you can use our Online and Phoneline Banking by using these secure numbers.


    When you use our Online Banking (www.aibgb.co.uk/onlinebanking), you can be safe in the knowledge our service is secure.

     

     

    Secure

    Login

    Our Online Banking employs a secure login process.

    You will be asked to input your registration number, three random digits of your PAC and a third piece of personal information to confirm your identity before you will be allowed to view your accounts and complete simple transactions.

     

    Encrypted

    Website

     

    To ensure you can access your accounts over the Internet with the utmost confidence, we use the highest levels of industry standard security. We use 128-bit Secure Socket Layer (SSL) encryption to protect your information.

     

    Extended

    Security

    As an additional layer of security, for some of our services, you will be required to validate these transactions with either a card reader (if you hold a Allied Irish Bank (GB) Visa debit card) or code card (if you do not hold a Allied Irish Bank (GB) Visa debit card).

     

     

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    View your account balances and transactions

    With our service you can keep on top of your finances by:

     

    • Viewing your account balance and seeing what is available for you to withdraw or transfer.  This will include your overdraft (if you have arranged one).
    • Viewing your recent transactions and searching by account or name on:
      • Up to 100 transactions on Current accounts
      • Up to 50 transactions on Deposit accounts
      • Up to 22 transactions on Credit Card accounts  
    • Viewing any pending Visa debit card transactions (those which you have made but have not yet been taken from your account) including the retailers name.
    • Confirming whether a cheque you have written has been presented.

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    Transfer money or pay bills within the UK

    Make payments and move money at a time and place that suits you. You can:

     

    • Transfer money between your own accounts and to any bank or building society account in the UK. 
    • Pay bills to a list of up to 2,000 companies. You can even select a payment date up to 28 days in advance.
    • Choose to make these payments on a one-off basis, or for convenience you can save these bill and account details if you plan to pay to them on a regular basis.

     

    If you plan to transfer money to another bank or building society, or pay any credit card, store card or finance bills, you will require a card reader or code card.

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    Manage your regular payments and direct debits

    Dependant on the account type you hold, you can:

     

    • Set up, amend or cancel standing orders (regular payments).  You can also view the details of your current active or any cancelled regular payments.
    • Cancel your direct debits. You can also view the details of your current active direct debits and of any direct debits you have cancelled within the last 6 months.

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    Manage your Allied Irish Bank (GB) Credit Card account

    If you hold a personal credit card account with us, you can add this to Online Banking so that you can view your transactions and bill details.

     

    There is also an extensive list of self-service options available. You can:

     

    • Order a PIN reminder
    • Order a replacement card
    • Change your Credit Card address
    • Request a credit limit increase or decrease
    • Set up an authorised user on your account

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    Manage your Allied Irish Bank (GB) Visa debit card

    Order a PIN reminder

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    Manage your Fixed Rate Saver account

    If you hold a Fixed Rate Saver account with us, you can manage your account with Online Banking.  You can:

     

    • Amend Maturity Instruction
    • Add Funds – funds can only be lodged during specific periods*
    • View Fixed Rate Saver account details

     

    *Funds can only be added to your Fixed Rate Saver account during the initial account opening period, two days from account opening and when the account is in the pre-maturity window, five business days before the maturity date.

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    Go paperless with eStatements

    Save paper and reduce your effect on the environment by stopping your paper statements.

     

    An eStatement is an electronic version of your printed bank account or credit card statement. eStatements will remain available on Online Banking for up to seven years for bank account statements. Credit Card eStatements issued on or after the 6 November 2014 will be available to view up to seven years. You can download and save these on your computer or device if you prefer.

     

    If you require a recent paper statement on your account, you can print your eStatement, or alternatively you can order a statement to be posted.

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How to register

To get started has never been easier. You can register now and start to use the service within a few minutes. You will automatically be registered for both Online and Phoneline Banking with Online Banking offering a more extensive range of services.

 

Simply call our Customer Services team on 028 9034 6060 (Monday to Friday, 8:30am to 5pm) and they will register you and activate the service for you whilst you're on the phone.

 

They will also talk you through how to use the service and order you a card reader or code card if you plan to complete transactions or services that require these.

 

Alternatively, you can download and complete the paper application and return it to the freepost address provided. Once your registration form has been received and validated, your registration details will be sent to you.

 

Please ensure that you read and accept the Online and Phoneline Banking Terms and Conditions.

 

 

 

Summary box

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    Key services available through Online Banking

    • The below table compares the services available on Online Banking against our other other services.

       

        Online Banking Phoneline Banking
      Check your account balance

      yes

      yes

      Check and search your recent transactions 

      yes

      yes

      Check your pending transactions

      yes

      yes

      Transfer money between your own accounts and any UK clearing bank

      yes

       

      yes

       

      if already set up

      Pay your bills and Credit Cards

      yes

       

      yes

       

      if already set up

      Set up, amend or cancel your regular payments

      yes

       
      View or cancel direct debits

      yes

       
      Cheque search

      yes

      yes

      Stop paper statements

      yes

       
      View or print eStatements

      yes

       
      Order a statement

      yes

      yes

      Manage your Credit Card

      yes

       
      Manage my Visa Debit Card yes  
      Manage your Fixed Rate Saver account yes  
      Hear the PIN for your personal Allied Irish Bank (GB) Visa Debit Card   yes
      Send a Secure Message yes  
      Apply for a Loan or Overdraft yes  
      List of useful contacts 

      yes

       
      Access to banking services 365 days a year, day & night

      yes

      yes

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Important information

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    Transaction limits and payment cut-off times

    Allied Irish Bank (GB) Online Banking is available from 7am until 3am 365 days a year for you to manage your finances.

     

    There are however cut off times and transaction limits that apply to any value transactions that you are sending, setting up or cancelling.

     

    Payments made after the daily cut-off time may take an additional banking day to be received by the recipient.  This information will be displayed at the bottom of each payment screen.  See the below links for more information:

     

     

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    Important information for joint account holders and personal business partnerships.

    Joint account holders and personal business partnerships

    Customers who hold joint accounts should be aware that all account holders are jointly and severally liable for all transactions carried out on their accounts through Online Banking.  

     

    If your joint account was set up so that any one of you can sign solely to complete transactions, then full access will be granted and you will be able to complete value transactions on this account through Online Banking.

     

    If your joint account was set up that all or more than one of you must sign or give authority to complete transactions, you will only be allowed to use Online Banking for transactions which do not involve any value, for example checking your balance. You will not be able to carry out transactions such as transferring money or paying bills.

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Talk to us

Simply call one of our Customer Service team on +44(0)28 9034 6060, Monday to Friday, 8:30am to 5pm or drop into one of our branches and one of our experienced staff members will be on hand to help you with any queries you have and give you a demonstration.

 

 

Help and guidance

 

Security Centre

Find details of specific current security threats to our Online Banking customers and alerts that you should be aware of.

 

Help Centre

For service related queries, please visit our Help Centre.

 

 

Downloads

Online Banking Terms & Conditions

Online Banking User guide

Card reader brochure

eStatements guide

 

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