Features and benefits

• Easy to use service that is safe, secure and convenient

  Allied Irish Bank (GB) Online Banking is an easy, simple and convenient way to manage your finances. 
  Upon registration, you will be issued with two sets of secure numbers, an eight digit registration number and a five digit Personal Access Code (PAC).  You can change your PAC to make it easier to remember.  

  Once the service is activated, you can access our Online and Phoneline Banking Services by using these secure numbers.
  When you use our Online Banking (www.aibgb.co.uk/onlinebanking), you can be safe in the knowledge our service is secure.

  Secure Login	Our Online Banking employs a secure login process. You will be asked to input your registration number, five digits of your PAC and then you will need to authenticate using SCA before you will be allowed to view your accounts and complete simple transactions.
  Encrypted Website	To ensure you can access your accounts over the Internet with the utmost confidence, we use the highest levels of industry standard security. We use 128-bit Secure Socket Layer (SSL) encryption to protect your information.
  Extended Security	As an additional layer of security, for some of our services, you will be required to validate these transactions with a card reader (if you hold a Allied Irish Bank (GB) Visa debit card).

  We understand how important the security and confidentiality of your information is to you.  Your security is our highest priority. For added piece of mind visit our Security Centre on www.aibgb.co.uk/online-banking-security-centre which provides tips on how to stay safe online.

• View your account balances and transactions

  With our service you can keep on top of your finances by:

  • Viewing your account balance and seeing what is available for you to withdraw or transfer. This will not include your overdraft (if you have an arranged one)
  • Viewing your recent transactions and searching by account or name on:
    • Up to 100 transactions on Current accounts
    • Up to 50 transactions on Deposit accounts
    • Up to 22 transactions on Credit Card accounts  
  • Viewing any pending Visa debit card transactions (those which you have made but have not yet been taken from your account) including the retailers name.
  • Confirming whether a cheque you have written has been presented
• Transfer money or pay bills within the UK

  Make payments and move money at a time and place that suits you. You can:

  • Transfer money between your own accounts and to any bank or building society account in the UK. 
  • Pay bills to a list of up to 2,000 companies. You can even select a payment date up to 28 days in advance.
  • Choose to make these payments on a one-off basis, or for convenience you can save these bill and account details if you plan to pay to them on a regular basis.

  If you plan to transfer money to another bank or building society, or pay any credit card, store card or other bills, you will require a card reader.
  

• Manage your regular payments and direct debits

  Dependant on the account type you hold, you can:

  • Set up, amend or cancel standing orders (regular payments).  You can also view the details of your current active or any cancelled regular payments.
  • Cancel your direct debits. You can also view the details of your current active direct debits and of any direct debits you have cancelled within the last 6 months.
• Manage your Allied Irish Bank (GB) Credit Card account

  If you hold a personal credit card account with us, you can add this to Online Banking so that you can view your transactions and bill details.

  There is also an extensive list of self-service options available. You can:

  • Order a PIN reminder
  • Order a replacement card
  • Report your card as Lost/Stolen
  • Freeze/Unfreeze your card
  • Change your Credit Card address
  • Request a credit limit increase or decrease
• Manage your Allied Irish Bank (GB) Visa debit card
  • Order a PIN reminder
  • Order a replacement card
  • Report your card as Lost/Stolen
  • Freeze/Unfreeze your card
• Manage your Fixed Rate Saver account

  If you hold a Fixed Rate Saver account with us, you can manage your account with Online Banking.  You can:

  • Amend Maturity Instruction, including request to close at the end of the term 
  • Add Funds – funds can only be lodged during specific periods*
  • View Fixed Rate Saver account details

  *Funds can only be added to your Fixed Rate Saver account during the initial account opening period, two days from account opening and when the account is in the pre-maturity window, five business days before the maturity date.

• Manage your Alerts

  An Account Alert is a text message notification we’ll send you to help you manage your Current Account.

  An Arranged Overdraft Alert is a text message notification we’ll send you to help you manage your Arranged Overdraft on your Personal Current Account.

  To receive Alerts we will use the mobile telephone number held on file for you.  For more information on Alerts and how to set up a Balance Alert, click here.

• Stop Paper Statements

  You can choose to stop your paper statements and when your eStatement is available to view you will receive a text message. You can stop paper statements in four easy steps.

  Step 1. Log into Online Banking
  Step 2. Choose ‘Statements & Fees’ from the ‘Accounts’ menu
  Step 3. Select the ‘X’ beside the account you wish to stop paper statements for or select ‘Stop all paper statements’ and follow the on screen instructions.
  Step 4. Confirm your mobile number.

  Don’t forget
  If you change your mobile phone number make sure you keep us up to date.
  Update your contact details using ‘My Details’ in Online Banking (you will need your card reader to complete this process).

• View your eStatements

  An eStatement is an electronic version of your printed bank account or credit card statement. eStatements will be available online for up to seven years for bank accounts. You will be able to view your credit card eStatements for up to seven years.

  If you need a paper statement on your account, you can print your eStatement. For your most up to date transaction you can order an out of course statement at any time and your eStatement will be available to view the next day and a paper statement will be posted to you also.

  If you want to save your eStatements you can download and save these on your computer or device if you prefer.