Customer Complaint Form
If you wish to make a complaint via email please complete the form below.
Where possible we will try to resolve your complaint by the close of business the next working day. If we cannot resolve your complaint within this time, we will acknowledge your complaint by letter within five business days from the date we receive your complaint.
For further information on our complaint handling procedures please click here.
For security, we strongly advise that you do not send account information by email or include it within this form.
Remember we will never ask customers to enter their Online/iBusiness Banking login details or Code Card numbers by email or by a link in an email.
If you have received an email that appears to be from us, but you believe it to be fraudulent, please forward the email to firstname.lastname@example.org