COVID-19 Information Hub

If you expect your cashflow to drop temporarily as a result of COVID-19 and you believe you will be unable to make your loan repayments, we’ll do our best to help you.

We have a number of possible solutions available to you depending on your circumstances, which include the following.

• 3 or 6 month capital & interest repayment holiday  - interest will continue to accrue and will be charged to your loan account.

• 3 or 6 month capital repayment holiday on your loans greater than £25,000, therefore your business only pays the interest on your loans during this time.

• Rescheduling and extending your loan repayments for 3 or 6 months.

• Relaxation, amendment or waiver of covenants for the next 3 or 6 months if required.

Please note that the solutions are available for a maximum period of 6 months.

For more information contact your relationship manager or request a call back.

The earlier you get in touch, the easier it will be find the best solution for your business.

The Bounce Back Loan Scheme provides small and medium businesses (SME’s), micro businesses and other businesses with financial assistance in the form of smaller loans up to £50,000. The scheme is part of a series of government measures for UK businesses.

We are an accredited lender for the Bounce Back Loan Scheme.

For more information and to apply click here.

Please note: If you have submitted your Bounce Back Loan application online, we are currently processing this and appreciate if you could bear with us. We are receiving a significant number of applications at this time. We will contact you as soon as possible if we need more information or clarity on your application. Successful applicants will receive their funds within 5 working days.

The Coronavirus Business Interruption Loan Scheme (CBILS) provides smaller and medium businesses (SME’s) in the UK with financial support for the loss in revenue leading to cashflow disruption as a result of COVID-19. The scheme is part of a series of government measures for UK businesses.

We are accredited under CBILS for Loans.

For more information click here.

If you expect your cash flow to drop temporarily as a result of COVID-19 and you believe you will be unable to make your asset finance repayments, we’ll do our best to help you.

We have support available to you depending on your circumstances, which includes the following.

• A capital & interest repayment holiday of up to three months.

• The relaxation, amendment or waiver of covenants for the next three months if required.

For more information contact your relationship manager or request a call back.

The earlier you get in touch, the easier it will be find the best solution for your business.

If you expect your cashflow to drop temporarily as a result of COVID-19 and you need financial assistance, we’ll do our best to help you.

We have a number of possible solutions available to you depending on your circumstances which include the following.

• Apply for of a business overdraft for 3 or 6 months, (subject to eligibility and terms & conditions)

• Increase your existing business overdraft for 3 or 6 months

Loan and Asset Finance solutions are also available above.

For more information contact your relationship manager or request a call back.

The earlier you get in touch, the easier it will be find the best solution for your business.

Access any of our business support products. We have a range of lending products which can assist your business with cash flow.

Manage your daily cashflow through Online Banking and Internet Business Banking as normal.

Talk to our dedicated Treasury Services team offering you bespoke treasury business solutions.

During these uncertain and challenging times, we’re here to help. To make everyday banking easier as a temporary measure we’ve made the first £500 on arranged overdrafts interest free on personal current accounts.

For more information click here.

For frequently asked questions click here.

If your income is impacted due to COVID-19 (or you expect it to be impacted) and are worried about being able to make your loan repayments, you can apply for a 3 month personal loan repayment holiday.  Interest will continue to accrue and will be charged to your loan account.

For more information click here.

For frequently asked questions click here.

If you have been affected by COVID-19 and are worried about your ability to meet your credit card payments as a result, you can apply for a payment holiday.

For more information click here.

We understand that nobody plans for an event like this. You’re not on your own.

If you're worried about making payments the important thing is not to ignore money problems, as they usually get worse if you don’t act. So, the first step is always to realise that if you’re worried, you need to do something.

Find out more.

Review our personal lending products and helpful tools that can assist your with your personal cash flow and help you manage your money.

• We are increasing the cleaning of business centres.

• To maintain social distancing we are limiting the number of customers who can come into our business centres at any one time. Thank you in advance for supporting these initiatives to protect one another.

We know that many of you are worried about being financially impacted by COVID-19. Our aim is to continue to support you through this situation and we encourage you to contact us if you need advice or support.

We have put together a range of solutions for mortgage customers who are experiencing financial concerns. You can find more details here.