An Account Alert is a text message notification we’ll send you to help you manage your Current Account. All customers with a personal current account will automatically receive an Account Alert providing we have your up-to-date mobile telephone number.
An Arranged Overdraft Alert is a text message notification we’ll send you to help you manage your Arranged Overdraft on your Personal Current Account. All customers with an Arranged Overdraft on their Personal Current Account will automatically receive an Arranged Overdraft Alert providing we have your up-to-date mobile telephone number.
A Balance Alert is a text message notification we’ll send you when your account has reached or dropped below an amount that you set. You can log into Online Banking to set your Balance Alert.
Excluded Extra and Client Plus Accounts
Excluded Extra Accounts
You will receive an Account Alert if;
You will receive an Arranged Overdraft Alert if;
You will receive a Balance Alert when your account has dropped below an amount that you have set.
or
Arranged Overdraft Alert: Items presented today will take your Allied Irish Bank (GB) account ending 123 into your arranged overdraft. To avoid charges you may incur for making use of your arranged overdraft, please lodge cleared funds before 2pm. You can log onto Online Banking to view your account
We will never ask you for any account information, such as your PIN, account number or online access details.
‘Cleared funds’ means money which is immediately available to be used from your bank account.
You can lodge cleared funds to your account using a variety of options:
Please note: if you are transferring money from another Financial Institution, you will need to check with your service provider, to confirm when your cleared funds will be available in your Allied Irish Bank (GB) Bank account.
Check your account through Online Banking. If required, lodge cleared funds before 2pm to your account to cover any item(s) which have been presented.
Please note: Account and Balance Alerts are automated text message notifications, which you cannot reply to.
We’ll normally send Account Alerts and Arranged Overdraft Alerts between 8am and 10am Monday to Friday (excluding Bank Holidays). However, the Account Alert to advise that you have been overdrawn for a number of days will be issued at around 2pm.
We’ll normally send Balance Alerts between 8am and 10am Monday to Saturday (excluding Bank Holidays).
Typically, you will receive no more than one Account Alert and one Balance Alert per day
There are a number of reasons which may explain why you have not received an Alert:
All personal Current Account holders are automatically opted in to receive Account Alerts and Arranged Overdraft Alerts. To manage your preferences, you can opt out and back in again via Online Banking or by speaking to a Customer Service Adviser.
You are not automatically opted in to Balance Alerts. You can only opt in or out for Balance Alerts via Online Banking.
All of your eligible personal current accounts can be registered for Alerts, there is no maximum number.
Yes, each joint account holder can amend their preferences independently.
No, Alerts are only for eligible personal current account holders.
No, we will not charge you for Alerts. However, you are responsible for all charges made by your mobile network provider. Please be aware of all network charges, including any higher charges if you receive a text while abroad. We are not responsible for any charges made by your mobile network provider.
You can only register one mobile number with us. If you give us an invalid mobile number, we will not be able to send you an Alert.
If you are registered for Online and Phoneline Banking:
You can simply log in to Online Banking to update your number. Select ‘My Details’ from the ‘Services & Settings’ drop down menu and follow the onscreen instructions (you will need your card reader to complete this process).
Or, speak to a Customer Service Adviser.
Yes, it is possible to suspend your Alerts and resume the service at your convenience. This can be done via Online Banking or by speaking to a Customer Service Adviser.
No, the eStatement text notifications are completely separate from Account, Arranged Overdraft and Balance Alerts.
