The Lending Standards Board


The Bank is a Registered Firm with the Lending Standards Board (LSB), a voluntary body that works to promote fair lending. Their role is to ensure that personal and small business borrowers receive a fair deal from their lender as set out in the Standards of Lending Practice.

We adhere to the Standards of Lending Practice which set out standards of good practice for banks when dealing with lending and overdrafts for personal and business customers.


You can get more information from

The Statement of Lender and Borrower Responsibilities for both personal and business customers details our key responsibilities and what we ask of you to ensure that the relationship works well for both of us.