Help Manage your Banking
This section covers Power of Attorney (POA), Lasting Power of Attorney (LPA), Enduring Power of Attorney (EPOA) and Office of Public Guardian.
This page is for Personal customers and Business sole traders only. For Other Business, Partnerships and Club/Society customers
Please contact csmanagement@aib.ie for further guidance.
Nobody wants to think there may be a time when they can’t look after their own personal and financial affairs. But if we need support, or in turn we need to support a loved one, it’s important to put the right protections in place for everyone.
To make decisions on behalf of someone else requires certain granted legal authority. We’re here to help and below you’ll find more about your options and how to get them set up
Types of Attorneys
There are several types of Power of Attorney:
- Power of Attorney (POA), also known as ‘ordinary’ or ‘general’ power of attorney, is a legal document giving someone else the authority to take actions or make decisions on the Donor’s behalf. It enables the Donor to choose an Attorney to deal with their property and affairs. A POA ceases when the Donor becomes mentally incapable of managing their affairs, or upon the death of the Donor. A POA is usually put in place when the Donor may find it difficult to manage their own finances for reasons such as physical disability.
- Lasting Power of Attorney (LPA) is a legal document where the Donor (while they still have mental capacity and full control of their affairs) nominates an Attorney to make financial decisions on their behalf if or when the Donor loses the mental capacity to manage their affairs. The LPA ends when the Donor dies.
- Enduring Power of Attorney (EPOA), was replaced by the LPA in October 2007. However, if you made or signed an EPOA before 1 October 2007, it should still be valid.
Appointing an Attorney
As there are different types of Power of Attorney, it is important you use the correct one for your situation. You will need to seek independent legal advice from your solicitor or Citizens Advice Bureau.
For further information please refer to the Office of the Public Guardian section of the GOV.UK website:
https://www.gov.uk/government/organisations/office-of-the-public-guardian
https://www.gov.uk/power-of-attorney
Scotland
There is a Scottish equivalent of an LPA called continuing (Scottish) Power of Attorney. You can find further details on the Office of the Public Guardian (Scotland) website at:
http://www.publicguardian-scotland.gov.uk/power-of-attorney
How do I register a Power of Attorney with the bank?
Our Power of Attorney Support Team are here to help. They will be your single point of contact for the bank.
You can contact them by:
- Email at Powerofattorney.cso@aib.ie
- Phone on 0345 600 5925†
- In writing: Power of Attorney Support Team, AIB (GB), CSO, 92 Ann Street, Belfast, BT1 3HH
You/The Attorney(s) will need to provide the bank with the following documentation:
- The original of the full Power of Attorney/Lasting Power of Attorney/Enduring Power of Attorney document or a copy certified by a solicitor or an accountant (or a chartered legal executive from 18th November 2023) or provide AIB with an access code that is provided by Office of Public Guardian.
- 1 form of ID and 2 proofs of address for the Attorney (we can only accept originals or correctly certified copies, certified by a solicitor or an accountant) to prove identity and residence e.g. UK passport, full or provisional photo driving licence and a utility bill less than 3 months old that confirms your address;
It will take time for us to process this documentation, but our Power of Attorney Support Team will keep the Attorney up to date on the progress of this and will also write to the Attorney to confirm when the Power of Attorney/Lasting Power of Attorney is in place. They will also inform any other departments in Allied Irish Bank (GB) that need to know and they will be in touch if necessary.
External Support
You’ll find links and contact details for a range of Government, voluntary and community sector organisations who can provide direct services and support by clicking here.
Contact Us
Please contact us for further information. Our details can be found here
Call our Additional Customer Support Helpline on 0345 646 0318 (Mon - Fri 09:00 - 17:00, excluding bank holidays)