A jailbroken or rooted device is where a device is modified to eliminate security layers designed to protect your personal information and your mobile device. With this security removed from your mobile device, hackers may steal your personal information, damage your device, attack your network, or introduce malware, spyware, or viruses.
Jailbroken or rooted devices are not compatible with the AIB Business (iBB) app. When the app is installed it performs a series of checks to determine if the device is safe for running the iBB Mobile app - if the security checks have not been successful for example a jailbroken or rooted device is identified,, our app will not run. This security feature is for the protection of our customers and their accounts.