How do I create a Passphrase?


iBusiness Banking

Go to and Log into iBB. 

Key in your 8-character User ID (this is on the letter you received from the bank or Local Administrator) and select Continue. 

Local Administrators: Type in your Personal Access Code.

Other Users: Go to the next step. 

Enter your new Passphrase in the 'Create New Passphrase' and 'Confirm New Passphrase' fields. Select Continue. 

Local Administrators: You can now proceed to log into iBB with your User ID, Passphrase and OTC.

Other Users: Ask your Local Administrator to validate your Passphrase request in their iBB validation list. This must be done before you can log in.

Passphrase Rules:

The passphrase must comply with the following criteria:

It must be between 8 to 25 characters in length with no spaces. Must contain at least 1 alpha and 1 numeric character. It can contain lower and upper case letters, numeric characters and/or the following special characters

` ‘ ! @ # $ % ^ & * ( ) _ + - = [ ] { } , ; : . ?/


Please Note: The Passphrase is case sensitive 

† Your calls to us may be recorded. Call charges may vary - refer to your service provider.