I have just received my Personal Access Code (PAC) in the post. What do I do now?


Talk to us

If you have received your Personal Access Code (PAC) by post you must activate it before logging on to any of our Online Services.

Simply call Phoneline Banking on 0345 601 6262†, press hash (#) and we will be happy to help you activate your PAC. We are available between between 9am and 5pm Monday to Sunday (including Bank Holidays). 

Note please destroy your Personal Access Code (PAC) once you have memorised it.

† Your calls to us may be recorded. Call charges may vary - refer to your service provider.