My Digipass is not working / lost / stolen, how do I order a new one?

iBuisness Banking

If your Digipass is lost, stolen or the battery is low, Local Administrators can cancel an existing Digipass and order a new Digipass using the 'Order Digipass' button that is visible within Local Admin & User List. All users including Local Administrators can call the iBB Help Desk to order a new digipass. 

Important:

Your Digipass will be Deactivated IMMEDIATELY when a new one is ordered.

Don't try to change the battery, as this will disable the Digipass completely.

^{† Your calls to us may be recorded. Call charges may vary - refer to your service provider.}