How do I cancel a Standing Order?


iBusiness Banking

Select a current account from the ‘Account’ dropdown list

Click 'Standing Orders’ on the left hand navigation bar

Click on ‘Manage', the 'Manage Standard Orders - Active’ screen will be displayed showing a list of active standin orders linked to the selected account

To cancel a particular Standing Order, click on the Standing Order you want to cancel from the list and the ‘Cancel’ button will become active

Click ‘Cancel’ and you will be directed to the ‘Cancel Standing Order’ screen;

Enter the requested One Time Code (OTC) from your Digipass and select 'Confirm'. You will then be presented with a confirmation message confirming that you have successfully cancelled the Standing Order. Click "OK" to be redirected to the 'Manage Standing Orders - Active' screen.

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