What can I do if a Regular payment/Standing Order has been sent to the wrong account?
**Credit Payment Recovery (CPR) is an agreed industry process used by banks to assist in the recovery of payments made in error, which attempts to be consistent across all banks and fair to all parties, whilst noting that recovery of funds IS NOT GUARANTEED. Although CPR does not guarantee recovery, it ensures that customers and banks know the outcome of their claim within a maximum of 20 working days.
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