Contact us via Twitter

You have arrived at this page as you have requested help through our Twitter account @AIBGB. Please fill in the form below and we will look into your query. Our aim is to get back to you within one banking day. 

If you want to discuss any of your account information or need us to carry out any instructions on your account, please phone us instead and we will be able to help you. 

For account and product enquiries, call us on 0345 600 5204 (Monday to Friday from 09:00 to 17:00)

For online banking customer support, call us on 028 9034 6060 (Monday to Friday from 08:30 to 17:00)

For iBusiness Banking (iBB) customer support call us on 0370 243 0331 (Monday to Friday 08:30 to 17:30)

† Calls may be recorded. Call charges may vary - refer to your service provider.

Please Note:

  • For security, we strongly advise that you do not send account information by email or within this form.
  • Remember we will never ask customers to enter their Online Banking log in details or Code Card numbers by email or by a link in an email.
  • If you have received an email that appears to be from us, but you believe it to be fraudulent, please forward the email to

Data Protection Notice - How We Use Your Information

The information you supply through this form will be held and used by us solely for the purpose of responding to your request. For more information about how we collect personal information about you, how we use it and how you can interact with us about it, visit

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