We recognise that there may be situations either now or in the future where a long term illness or disability may make things more challenging.

Please have a look at the range of support services we offer. You can also contact us to discuss ways we can help you to continue to manage your money.


If you are living with dementia, we will help you to be in control of your own money and stay independent for as long as possible.
We have worked closely with the Alzheimer’s Society and have trained dementia friends  to support you and your carers to do your everyday banking.

Long Term Illness

If you have a long-term health condition or suddenly become ill, we are here to help make things easier for you. Our team of specialists can offer support and guidance tailored to your individual circumstances.

Help Manage your Banking

Help Manage your Banking

If you require support from a third party or to register an Attorney visit our Help manage your banking page. 

External Support

You’ll find links and contact details for a range of Government, voluntary and community sector organisations who can provide direct services and support by clicking here.

Contact Us

Please contact us for further information. Our details can be found here

Call our Additional Customer Support Helpline on 0345 646 0318 (Mon - Fri 9am - 5pm, excluding bank holidays)