We recognise that there may be situations either now or in the future where a long term illness or disability may make things more challenging.


Please have a look at the range of support services we offer. You can also contact us to discuss ways we can help you to continue to manage your money.




If you have dementia, we will help you to be in control of your own money and stay independent for as long as possible.


We have worked closely with the Alzheimer’s Society and have trained dementia friends across our branches to support you and your carers to do your everyday banking.


Long Term Illness

If you have a long-term health condition or suddenly become ill, we are here to help make things easier for you. Our team of specialists in branch and across our business centres can offer support and guidance tailored to your individual circumstances.


Register an Attorney

Register someone you trust as an attorney on your account to help you manage your finances.

Supporting the needs of customers

Visit our Business Centres

All business centres have trained staff and rooms available to support you.

Give us a call

Let us know how we can help you and we can provide guidance and talk you through your possible options.


Other Support


Here are some links to other charities and advice agencies that can offer you support. 

Organisation Contact Number Website Address
Alzheimers Society 0300 222 1122 https://www.alzheimers.org.uk/
Dementia UK 0800 888 6678 https://www.dementiauk.org/