I would like to search for a transaction on my Account, what do I do?

• iBusiness Banking
  1. Go to Statement and click on Query.  
  2. Enter search criteria such as: Date Range, Transaction type, Amount and/or Narrative
  3. HINT: Use the ‘*’ character as a wild card character e.g. ‘Invoice*’; this will display all transactions with a narrative containing the word ‘Invoice’.

   

  NB: To view further transactions, click on the More button at the bottom of the screen.

• Online Banking

  If you have a query about an Online, or Phoneline Banking transaction, please contact our Online Services team:

  Online Services support: Simply call Phoneline Banking on 0345 601 6262, log in and choose option zero (0) to speak to us. We are available between 9am and 5pm Monday to Sunday (excluding Bank Holidays).