How do I activate my Card Reader ?
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Online Banking
Before you use your card reader for the first time, you must choose the Visa debit card you want to use with it.
Log in to Online Banking and click 'Service & Settings' from the top of the screen. Select 'Card Reader' from the drop down menu and 'Select your Visa Debit Card to use with your card reader'.
Follow the on-screen instructions to activate your card reader.
Click here to learn more about card reader.
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Talk to Us
Simply call Phoneline Banking on 0345 601 6262†, press hash (#) and we will be happy to help you activate your Card Reader. We are available between 9am and 5pm Monday to Sunday (excluding Bank Holidays).
† Your calls to us may be recorded. Call charges may vary - refer to your service provider.