We are withdrawing from the SME commercial market in Great Britain
Our future focus in the Great Britain market is on growing our Corporate Banking business to companies in the renewable, infrastructure, real estate, healthcare and manufacturing sectors.
In December 2020 we announced that we would exit the SME market in Great Britain, resulting in the closure of some related products and services.
We have started to contact customers to inform them of this decision and advise them of the changes.
Our Asset Finance, Invoice Discounting and Merchant Services businesses will continue to operate as normal.
As a result of this decision, we are closing all our business centre offices in Great Britain. Those offices that have been closed since March 2020, due to the Covid-19 pandemic, will remain permanently closed. Those that are currently open will close by 31 December 2021. A full list can be found here. We will contact customers impacted by this change in due course.
On this page we have provided answers to frequently asked questions, as well as an online form to allow customers to send us any additional questions that they have.
We have also set-up a dedicated helpline 0345 646 0211, open 09.00 – 17.00, Monday to Friday excluding Bank Holidays, which customers can use to contact us for further help and advice.