Your Data Protection Rights


Your information, our duty and your rights


To be our customer, you share information with us. To be your bank, we respect that information.


On this page you will find out how we do that and what your rights are. We think it’s important that you read this page. It will tell you everything you need to know about your rights and how you action them. 



Notice about contacting us by post

24 March 2020


Following the changes to Government advice due to the COVID-19 pandemic restrictions, from Tuesday 24 March our offices will be closed. We will therefore not be able to collect correspondence sent via post. Where possible, we ask that you contact us online by completing the callback request form.

Right of Access to Information

Right to Object to Processing

Updating and Correcting your Personal Details

Deleting your Information (Right to be Forgotten)

Right to Restriction of Processing

Right to Portability