Open Banking is an innovative way for you to manage your finances to meet your lifestyle needs. Available through our online services, you can make payments directly and shop around for new products and services. Open Banking gives you financial freedom and flexibility, providing you with greater choice and control over your money and financial information, helping you manage your money easily and efficiently.

The Open Banking ecosystem will be used by Third Party Providers (known as ‘TPPs’), who use Application Programming Interfaces (APIs) to access customers’ accounts in order to provide account information services and/or to initiate payments.



Help and guidance

The Open Banking industry website is central portal packed full of useful, practical information which you can access for more guidance. Further information can also be obtained at FCA.

Talk to us

Online Banking users can simply call Phoneline Banking on 0345 793 0000† log in and choose option zero (0) and we will be happy to help you. We are available between 8am and 12am (Midnight), 7 days a week.

iBB users can simply call our iBB Customer Support team on 0345 241 1871 between 8:30am and 5:30pm and we will be happy to help you.

† Calls may be recorded. Call charges may vary - refer to your service provider.

Important Information

Personal Banking terms & conditions

Business accounts terms & conditions

Online Banking terms & conditions

iBB Open Banking FAQs

Security Centre

Online Banking FAQs

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