Planned Credit and Debit Card Essential Maintenance 22 June 2025
On Sunday 22 June 2025, between 01:00 to 07:00, you may not be able to use your AIB debit and credit card online, due to planned maintenance on our systems. Cards will work normally for other types of card payments at ATMs or in physical locations.
If you have a question, you can contact us between 08:00 to 18:00, Monday to Sunday on (028) 9033 0099 for debit cards, or (028) 9023 6644 for credit cards.
Fraudsters are using the AIB logo on hoax websites purporting to be AIB.
We will never ask you to click on any links within an email or text message. You should never enter or update any information online, especially login details, card reader or one-time passcodes unless you are accessing our services through our website aibgb.co.uk
Frequently asked questions
- What’s changing when I use my card to shop online?
- Financial scams are on the increase. If I receive a call from the bank how will I know it is genuine?
The AIB Community €1 Million Fund
2025 nominations are now open!
Click here to nominate a charity that means the most to you.
We pledge to DO MORE
At AIB, sustainability is at the very heart of our business. For us, that means reducing our carbon footprint across our own operations and helping our customers to make the transition to a low-carbon economy.
We will be financing more of the activities that are better for the environment and fewer of the things that do harm – supporting our customers every step of the way on this journey.
Important Information
- Information about current account services - Business current accounts
- Important customer & regulatory information
- SME Banking Comparison Tools
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Information about current account services - Business current accounts
Information about current account services
The requirement to publish the Financial Conduct Authority Service Quality Information for business current accounts can be found here.
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Important customer & regulatory information
Find out moreFind out more information about regulation or product changes that may impact you and your banking with us
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SME Banking Comparison Tools
Use the links below to access the Government Designated Finance Platforms:
Government Designated Finance Platforms
Funding Xchange www.fundingxchange.co.uk/cma14 Funding Options www.fundingoptions.com Alternative Business Funding www.alternativebusinessfunding.co.uk/
Finance Platforms are credit brokers regulated by the Financial Conduct Authority (FCA), they are not lenders.
SME’s are small and medium-sized enterprises which have annual sales revenue (exclusive of VAT and turnover-related taxes) not exceeding £25m.Use the links below to access some competitor analysis websites:
Competitor Analysis Platforms
Swoop https://swoopfunding.com/open-banking.html?bank=aib Funding Options www.fundingoptions.com
Authorised push payment (APP) scams rankings in 2023
Share of APP scams refunded
This is the proportion of total APP fraud losses that were reimbursed, ranked out of 14 firms.
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APP scams sent per £million transactions
This is the amount of money sent from the victim’s account to the scammer, ranked out of 14 firms.
For example, for every £1 million of AIB transactions sent in 2023, £38 was lost to APP scams.
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APP scams received per £million transactions: smaller UK banks and payment firms
This is the amount of money received into the scammer’s account from the victim, ranked out of all UK banks and payment firms.
For example, for every £1 million received into consumer accounts at Skrill, £18,550 of it was APP scams.
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APP scams received per £million transactions: major UK banks and building societies
This is the amount of money received into the scammer’s account from the victim, ranked out of all UK banks and payment firms.
For example, for every £1 million received into consumer accounts at TSB, £408 of it was APP scams.
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AIB Group (UK) p.l.c. is covered by the Financial Services Compensation Scheme, Financial Ombudsman Service and is a Registered Firm with The Lending Standards Board.
The AIB logo, Allied Irish Bank (GB) and Allied Irish Bank (GB) Savings Direct are trade marks used under licence by AIB Group (UK) p.l.c. incorporated in Northern Ireland. Registered Office 92 Ann Street, Belfast BT1 3HH. Registered Number NI018800. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.