- Important customer & regulatory information
- Independent service quality survey results - Business current accounts
- SME Banking Comparison Tools
- Interbank Offered Rate (IBOR) Transition
Important customer & regulatory information
Find out more information about regulation or product changes that may impact you and your banking with us
Independent service quality survey results - Business current accounts
Overall service quality
We asked customers how likely they would be to recommend their business current account provider to other SMEs.
Published August 2021
As part of a regulatory requirement, an independent survey was conducted to ask approximately 1,200 customers of each of the 14 largest business current account providers if they would recommend their provider to other small and medium-sized enterprises (SMEs). The results represent the view of customers who took part in the survey.
Information about current account services
The requirement to publish the Financial Conduct Authority Service Quality Information for business current accounts can be found here.
SME Banking Comparison Tools
Use the links below to access the Government Designated Finance Platforms:
Government Designated Finance Platforms
Funding Xchange www.fundingxchange.co.uk/cma14 Funding Options www.fundingoptions.com Alternative Business Funding www.alternativebusinessfunding.co.uk/
Finance Platforms are credit brokers regulated by the Financial Conduct Authority (FCA), they are not lenders.
SME’s are small and medium-sized enterprises which have annual sales revenue (exclusive of VAT and turnover-related taxes) not exceeding £25m.
Use the links below to access some competitor analysis websites:
Competitor Analysis Platforms
Swoop https://swoopfunding.com/open-banking.html?bank=aib Funding Options www.fundingoptions.com
Interbank Offered Rate (IBOR) Transition
New risk free Benchmark Rates are being developed.
Benchmark Rates are used in financial transactions throughout our economy and are an integral part of interest rate markets. All banks, including AIB, use them in the pricing of many products.