Technical issue with cheque clearing
The technical issue, which may have resulted in some customers experiencing a delay in cheque clearing has now been resolved. From 30th June the cheque clearing cycle is operating as normal. We are continuing to work through any impacts the issue may have caused for our customers. We apologise for any inconvenience.
SME loan portfolio sale
We have sold a portfolio of loans to Allica Bank. Find out more.
Changes to products, services and business centre closures
We are withdrawing from the SME commercial market in Great Britain. Find out more.

GOAL Ukraine Emergency Appeal
We wish to express our concern and sympathy to everyone affected by the current conflict in Ukraine.
Please join us in supporting our partner GOAL on the ground with their vital work - donate here.

GOAL Ukraine Emergency Appeal
We wish to express our concern and sympathy to everyone affected by the current conflict in Ukraine.
Please join us in supporting our partner GOAL on the ground with their vital work - donate here.

AIB Supporting Communities
We strive to be an accelerator for change toward a more sustainable way of living, which is why we’re backing our communities to achieve a more sustainable tomorrow.
Click here to learn more about AIB in the community.

AIB Supporting Communities
We strive to be an accelerator for change toward a more sustainable way of living, which is why we’re backing our communities to achieve a more sustainable tomorrow.
Click here to learn more about AIB in the community.
Frequently asked questions
-
What’s changing when I use my card to shop online?
We’re making shopping online with your card more secure and reducing fraud. These changes introduce Strong Customer Authentication (SCA) for online card transactions. SCA is an extra layer of security where you authenticate your online card purchases.
You can find out more about SCA here.
-
Financial scams are on the increase. If I receive a call from the bank how will I know it is genuine?
Fraudsters are using the publicity around the Coronavirus to pose as genuine organisations, including bank staff, government and/or health service officials. They are claiming to help keep your money safe, or to offer investment and / or medical advice at a cost.
Remember: AIB or other organisations, such as law enforcement agencies, will NEVER ask you to transfer money, move it to a safe account, nor ask you to disclose your security credentials, personal or financial information by phone, email or text message.
For more information visit https://aibgb.co.uk/security-centre
Important Information
- Independent service quality survey results - Business current accounts
- Important customer & regulatory information
- SME Banking Comparison Tools
- Interbank Offered Rate (IBOR) Transition
-
Independent service quality survey results - Business current accounts
Overall service quality
We asked customers how likely they would be to recommend their business current account provider to other SMEs.
Ranking
Published February 2022
As part of a regulatory requirement, an independent survey was conducted to ask approximately 1,200 customers of each of the 14 largest business current account providers if they would recommend their provider to other small and medium-sized enterprises (SMEs). The results represent the view of customers who took part in the survey.Information about current account services
The requirement to publish the Financial Conduct Authority Service Quality Information for business current accounts can be found here. -
Important customer & regulatory information
Find out more information about regulation or product changes that may impact you and your banking with us
-
SME Banking Comparison Tools
Use the links below to access the Government Designated Finance Platforms:
Government Designated Finance Platforms
Funding Xchange www.fundingxchange.co.uk/cma14 Funding Options www.fundingoptions.com Alternative Business Funding www.alternativebusinessfunding.co.uk/
Finance Platforms are credit brokers regulated by the Financial Conduct Authority (FCA), they are not lenders.
SME’s are small and medium-sized enterprises which have annual sales revenue (exclusive of VAT and turnover-related taxes) not exceeding £25m.Use the links below to access some competitor analysis websites:
Competitor Analysis Platforms
Swoop https://swoopfunding.com/open-banking.html?bank=aib Funding Options www.fundingoptions.com -
Interbank Offered Rate (IBOR) Transition
New risk free Benchmark Rates are being developed.
Benchmark Rates are used in financial transactions throughout our economy and are an integral part of interest rate markets. All banks, including AIB, use them in the pricing of many products.