Contact Us

If you have a general enquiry, please fill in the form below.  Our aim is to get back to you within three working days. We will respond to you during office hours, 9.30am to 4.30pm, Monday to Friday.

If you want to discuss any of your account information or need us to carry out any instructions on your account, please phone us instead and we will be able to help you.

For account and product enquiries, call us on 0345 600 5204 (Monday to Friday from 9am to 5pm)

For online banking customer support, call us on 028 9034 6060 (Monday to Friday from 8.30am to 5pm)

For iBusiness Banking (iBB) customer support call us on 0370 243 0331 (Monday to Friday, 8.30am to 5.30pm)

† Calls may be recorded. Call charges may vary - refer to your service provider.

Please Note:

For security, we strongly advise that you do not send account information by email or within this form. Remember we will never ask customers to enter their Online Banking/iBB log in details, code card or card reader codes by email or by a link in an email.

If you have received an email that appears to be from us, but you believe it to be fraudulent, please forward the email to

Data Protection Notice

The information you supply through this form will be held and used by us solely for the purpose of responding to your request. For more information about how we collect personal information about you, how we use it and how you can interact with us about it, visit

Please ensure your details are correct before progressing to the next stage.