Manage My Payments

 

iBB

I want to authorise a payment and I am receiving a limit exceeded message

How do I amend existing Beneficiary information?

Where can I get my customers IBAN and BIC?

How do I make a Domestic Transfer?

How do I make a CHAPs Payment?

How can I make an international payment?

What are the Payment cut off times

How do I create a Standing Order?

How do I amend a Standing Order?

How do I change the date on a Standing Order?

How do I cancel a standing order?

How do I view the details of an Inactive Standing Order?

How do I upload a Payment file?

Can I make a forward dated payment?

How do I search for a cheque on my account?

I cannot complete the authorisation on my payment. What do I do?

How do I set up Payment Templates?

 

Online and Phonline Banking

How do I transfer between my own or to other accounts?

How do I make a one off transfer?

How do I set up a bill(s) for payment or change an existing bill(s) detail?

How do I pay a utility/household/other bill?

How do I remove bill payment details which I have set up on Online Banking?

Can I cancel a bill payment which I have already made?

Where can I see all the payments I have made?

How do I set up a regular payment/standing order?

How do I amend a regular payment/standing order?

How do cancel a regular payment/standing order?

How do I view the active regular payment/standing order details on my account?

How do I order a Sterling or Foreign draft?

How do I report a lost, stolen or damaged Sterling or Foreign Draft?

How do I stop or cancel a cheque/cheque book?

How do I remove a stop from a cheque/cheque book?

How do I cancel a Direct Debit?