Manage My Payments
iBB
I want to authorise a payment and I am receiving a limit exceeded message
How do I amend existing Beneficiary information?
Where can I get my customers IBAN and BIC?
How do I make a Domestic Transfer?
How do I make a CHAPs Payment?
How can I make an international payment?
What are the Payment cut off times
How do I create a Standing Order?
How do I amend a Standing Order?
How do I change the date on a Standing Order?
How do I cancel a standing order?
How do I view the details of an Inactive Standing Order?
How do I upload a Payment file?
Can I make a forward dated payment?
How do I search for a cheque on my account?
I cannot complete the authorisation on my payment. What do I do?
How do I set up Payment Templates?
Why has my payment been delayed?
Online and Phoneline Banking
How do I transfer between my own or to other accounts?
How do I make a one off transfer?
How do I set up a bill(s) for payment or change an existing bill(s) detail?
How do I pay a utility/household/other bill?
How do I remove bill payment details which I have set up on Online Banking?
Can I cancel a bill payment which I have already made?
Where can I see all the payments I have made?
How do I set up a regular payment/standing order?
How do I amend a regular payment/standing order?
How do cancel a regular payment/standing order?
How do I view the active regular payment/standing order details on my account?
What can I do if a Regular payment/Standing Order has been sent to the wrong account?
How do I stop or cancel a cheque/cheque book?
How do I cancel a Direct Debit?