What are customers asking us the most?
iBB
My Digipass is not working / lost/ stolen, how do I order a new one?
What are the payment cut off times?
I see a Tech error when I log in, what do I do?
I am having difficulty logging into iBB.
I have forgotten my Passphrase, what do I do?
How do I reset a User’s Passphrase?
Online and Phoneline
I have forgotten my PAC (Personal Access Code) or Registration number. What do I do?
How do I cancel a Direct Debit?
How do I find out what the BIC and IBAN for my account is?
I am travelling abroad. Do I need to advise Allied Irish Bank (GB)?
Before entering this site please take time to read our Site Legal Notice, Privacy and Cookie Statements. By proceeding further you are deemed to have read and accepted our Site Legal Notice and Privacy Statement.
AIB Group (UK) p.l.c. is covered by the Financial Services Compensation Scheme, Financial Ombudsman Service and is a Registered Firm with The Lending Standards Board.
The AIB logo, Allied Irish Bank (GB) and Allied Irish Bank (GB) Savings Direct are trade marks used under licence by AIB Group (UK) p.l.c. incorporated in Northern Ireland. Registered Office 92 Ann Street, Belfast BT1 3HH. Registered Number NI018800. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.