Manage My iBB, Online & Phoneline Banking



How do I authorise access to a Third Party Provider (TPP)?

How do I revoke access granted to a TPP?

Why is my new Digipass different to my last one?

Why won't my new Digipass turn on?

How do I create a One Time Code (OTC) with new my numeric Digipass?

How do I unlock my Digipass?

My Digipass is not working / lost/ stolen, how do I order a new one?

What do I do if I get a low battery message on my Digipass?

I have forgotten my Passphrase, what do I do?

How do I reset a Users Passphrase?

How do I add or modify a User on iBB?

How do I re-assign a User access on iBB?

How do I restrict User details on iBB?

How do I revoke a Users access on iBB?

How do I change a name/signatory on iBB?

How do I change the Billing Account, Client Contact or Address Information on iBB?

How do I cancel iBB?

How do I delete a Local Administrator or User on iBB


Online & Phoneline Banking

How do I register for Online and Phoneline Banking?

How do I log in to Online and Phoneline Banking?

I have forgotton my PAC (Personal Access Code) or Registration number. What should I do?

I have just received my Personal Access Code (PAC) in the post. What do I do now?

How do I change my Personal Access Code (PAC) ?

How do I use my Card Reader ?

How do I order a Card Reader ?

How do I activate my Card Reader ?

How do I order a PIN reminder for my Visa Debit Card?

How do I apply for a loan or overdraft online?

How can I access the PIN for my personal Allied Irish Bank (GB) Visa Debit Card?